Shipping Policy
Introduction
Welcome to Sioama Online. We strive to deliver your orders promptly and efficiently. This Shipping Policy outlines our shipping practices, delivery times, and related procedures.
1. Shipping Destinations
1.1 We ship our products worldwide. If you have any questions about whether we ship to your location, please contact our customer service team at support@universalaccessories.in [contact email] or +91 494 242 0199 / +91 934921999 [contact phone number].
2. Processing Time
2.1 Orders are processed within [specify time, e.g., 1-3 business days] after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
2.2 During high-volume periods (e.g., sales, holidays), processing times may be extended.
3. Shipping Methods and Delivery Times
3.1 We offer a variety of shipping options to meet your needs. Delivery times vary depending on the shipping method selected and the destination.
3.2 Estimated delivery times:
- Standard Shipping: [specify time, e.g., 7-14 business days]
- Express Shipping: [specify time, e.g., 3-7 business days]
- Overnight Shipping: [specify time, e.g., 1-2 business days]
4. Shipping Costs
4.1 Shipping costs are calculated at checkout based on the shipping method selected, the weight of the items, and the destination.
4.2 Free shipping may be available for orders over a certain amount, as indicated on our website.
5. Order Tracking
5.1 Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website.
6. International Shipping
6.1 International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the destination country. These charges are the responsibility of the recipient.
6.2 Customs policies vary widely from country to country. Please contact your local customs office for more information.
7. Shipping Issues
7.1 Incorrect Address: Please ensure that the shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7.2 Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately at [contact email] or [contact phone number]. We will work with the shipping carrier to resolve the issue.
7.3 Delivery Delays: We are not responsible for delays caused by the shipping carrier, customs clearance, or any other circumstances beyond our control.
8. Contact Us
8.1 If you have any questions or concerns about our Shipping Policy, please contact us at +91 494 242 0199 /+91 9349211999 [contact phone number] support@sioama.online [contact email] or
Effective Date: [01July 2024 ]